Privacy Protection

Zben7's Privacy Policy

Your personal data is our highest priority. zben7 uses state-of-the-art security technology to keep your information completely protected.

Last Updated: January 2026

1. Introduction and Purpose

Core Foundation

Zben7 (https://zben7.app) is a trusted online gaming platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy explains how zben7 collects, uses, stores, and protects your personal information.

By using our platform, you agree to this Privacy Policy. Please read it carefully before registering. We will notify you of any changes.

Zben7's Privacy Policy is built to meet international data protection standards. Our goal is for you to enjoy gaming on our platform with complete confidence, knowing your information is always in safe hands.

This Privacy Policy applies solely to zben7's own platform and services.

2. Information We Collect

Data Collection

Zben7 only collects the information needed to deliver the best gaming experience and keep your account secure. We never collect excessive or unnecessary data.

A) Information collected at registration:

  • Full Name (as per National ID)
  • Date of Birth (for Age Verification)
  • Email Address
  • Mobile Number
  • Password (Stored in Encrypted Form)
  • Country & Region of Residence

B) Information Collected During KYC Verification:

  • Photo of National ID or Passport
  • Selfie photo (for identity verification)
  • Proof of Address (where applicable)

C) Automatically Collected Information:

  • IP Address & Device Information
  • Browser type and operating system
  • Login time and session data
  • Gaming History & Transaction Records
  • Cookies & Tracking Data
Type of Information Reason for Collection Required
Name & Contact Account Creation & Verification Yes
Date of Birth Age Verification (18+) Yes
Identity Document KYC & Withdrawal Verification For Withdrawals
Device Information Security & Fraud Prevention Automatic
Gaming History Responsible Gaming Assurance Automatic

3. How Information Is Used

Terms of Use

Zben7 uses your personal information only for specific, legitimate purposes. We never sell or misuse your data.

  • For account creation, management, and verification
  • To Process Deposits, Withdrawals & Financial Transactions
  • To Deliver Gaming Services & Promotional Offers
  • To Provide Customer Service & Support
  • Fraud Detection & Account Security
  • To Ensure Responsible Gaming
  • To meet legal and regulatory obligations
  • To Improve Platform Performance
  • For creating a personalized gaming experience

Your data is never sold or rented to any third party.

4. Data Retention and Duration

Retention

Your personal information is stored on zben7's secure servers. We retain data only for as long as necessary, then delete it securely.

  • Account Information: For the duration of active account use and up to 5 years after closure
  • Financial Transaction Records: Up to 7 years as required by law
  • KYC Documents: 5-10 Years as Required by Regulatory Rules
  • Gaming Logs: Up to 3 years
  • Cookie Data: At end of session or up to 1 year maximum

Once the data retention period expires, we permanently delete or anonymize the information so that you can no longer be identified.

5. Data Sharing and Disclosure

Sharing

Zben7 does not share your personal information with third parties for commercial purposes. However, limited information may be shared in the following specific circumstances:

Service Provider Partners:

  • Payment Processors (for Deposit/Withdrawal Confirmation)
  • Identity Verification Services (for the KYC Process)
  • Cloud Storage & Server Services (for Data Storage)
  • Fraud Prevention Services (for Security Assurance)

Legal Obligations:

  • By court order or legal process
  • Upon request from government or regulatory authorities
  • For anti-money laundering investigations
  • For National Security Requirements

Only the minimum necessary data is shared in all cases, and all partners are bound by strict confidentiality agreements.

6. Cookies and Tracking Policy

Cookies

Zben7 uses cookies to enhance your gaming experience. Cookies are small files stored in your browser that help remember your preferences and session information.

Types of cookies we use:

  • Essential Cookies: Essential for login sessions and security
  • Performance Cookies: For monitoring site speed and performance
  • Functionality Cookies: For saving language and display preferences
  • Analytics Cookies: To understand user behavior (anonymized data)

You can disable cookies at any time from your browser settings. However, disabling essential cookies may limit some features of the platform.

7. Security Measures

Cyber Security

Zben7 uses industry-leading security technology to protect your data. Our security infrastructure is regularly updated and tested.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption
  • Two-Factor Authentication (2FA): Additional security layer for account login
  • Firewall Protection: Advanced firewall to prevent unauthorized access
  • Regular Security Audits: Periodic Audits by Third-Party Experts
  • Data Backup: Encrypted backups across multiple secure locations
  • Suspicious Activity Monitoring: 24/7 Automated Monitoring System

Never share your password or login details with anyone. zben7 will never ask for your password by email or phone.

8. Your Rights

User Rights

Under zben7's Privacy Policy, you enjoy the following rights. Contact our support team to exercise any of them.

  • Right to Access Information: Right to know what information we hold about you
  • Right to Rectification: Right to correct inaccurate or incomplete information
  • Right to Erasure: Right to Request Deletion of Your Information Under Certain Circumstances
  • Right to Restrict Processing: Right to request restriction of data processing in certain circumstances
  • Data Portability: Right to receive your data in a structured format
  • Right to Object: Right to Object to Specific Uses
  • Consent Withdrawal: Right to withdraw consent at any time

9. Protection of Minors

Minor

Zben7 is strictly prohibited for anyone under 18. We do not collect information from minors, and their use of the platform is entirely forbidden.

  • Age Verification is Mandatory at Registration
  • KYC verification is requested when underage activity is suspected
  • Accounts found to belong to minors are closed immediately
  • Parents can report a child's account

If you suspect a minor is using the platform, please notify us immediately at [email protected].

10. Third-Party Services

Third Party

Zben7 works with trusted third-party partners for certain specialized services. These partners operate under strict confidentiality agreements and may only access limited data necessary to provide those services.

  • Payment Gateway & Mobile Banking Services
  • Identity Verification & KYC Technology Providers
  • Cybersecurity and fraud detection services
  • Cloud Hosting & Data Storage Providers
  • Game Software Developers & Providers

Every third-party partner is required to comply with zben7's privacy standards. Any partner found in breach of these standards will have their relationship terminated immediately.

11. Policy Changes

Update

Zben7 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or through a notice on the platform.

  • The Date of Any Policy Change Will Be Noted at the Top of the Page
  • 30 Days' Notice Will Be Given for Major Changes
  • Continued Use of the Platform After Changes Constitutes Acceptance of the Updated Policy
  • Archives of Previous Policies Are Available Upon Request

12. Contact and Complaints

Support

For any questions, concerns, or complaints about our Privacy Policy, please contact our Data Protection Team. We aim to respond within 48 hours.

  • Email: [email protected]
  • Live Chat: Available on the Platform 24/7
  • Response Time: Usually within 24-48 hours

Identity verification may be required to process requests for data deletion or access.

Why Your Data Is Safe with zben7

We don't just make promises — our technology and processes make your privacy a reality.

256-bit SSL Encryption

All your data transmissions are secured with bank-level encryption. No third party can access your information.

Strict KYC Verification

Every account is verified to ensure only legitimate users remain on the platform and to keep fraud at zero.

24/7 Security Monitoring

Our automated systems monitor suspicious activity around the clock and take immediate action.

No Data Sales

Your personal information is never sold or rented to advertising companies or any third parties.

Controlled Data Retention

Once data is no longer needed, it is automatically and securely deleted. No excess data is retained.

Full User Control

You can view, correct, or request deletion of your information at any time.

Frequently Asked Questions

No, zben7 never sells, rents, or trades your personal information. Your data is used solely to manage your account and deliver our services.

Under international regulatory standards, KYC documents are typically retained for 5 to 10 years. After this period, documents are securely destroyed.

Yes, you can request deletion of your data. However, certain information must be retained for a specified period due to legal obligations. Contact our support team for more details.

Yes, but only to ensure responsible gaming and for security purposes. This information is never shared with third parties. You can also view your own gaming history directly from your account.

Yes, in the event of a security incident, we will notify all affected users by email within 72 hours and provide guidance on the necessary steps to take.

Start Gaming Safely at zben7

Your data is fully protected. Register today and enjoy a world-class gaming experience.

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